Registrant HelpClick here for Administrator/Organizer Help Topics
Below are a number of Help Topics for Registrants/Participants. For fastest resolution, please check to see if your question is addressed in our Help Topics below. If you have read the topics and still cannot find the answer, please contact our Support Team (contact information is below).
SignMeUp provides online registration, membership management, donation collection and campaign contribution services for organizations, events and meetings. Although we work closely with our clients, we do not have information about each organization, event, meeting or candidate beyond what appears on the online Form. If you have a question not related to the online transaction, please contact the Administrator directly. The Administrator contact details are located on: the front of the online Form (under "Questions - contact the Administrator"), the on-screen confirmation and the email confirmation.
1. How do I search for events in my area?
2. What is this charge on my credit card statement?
3. I have extra charges on my online credit card statement?
4. I think I registered twice, what do I do?
5. Am I registered? I need confirmation information.
6. I'm getting an AVS error that says my address information does not match my card.
7. I completed my registration but need to change my information.
8. I need help to complete my registration.
9. I have a question about the event, organization or subscription.
Question not listed?
If your question is not listed here, please email our support team. Emails are answered rapidly and allow for a detailed response in writing.